This privacy notice tells you what to expect us to do with your personal information.

Our contact details

Email

james.roberts@epc1066.co.uk

What information we collect, use, and why

We collect or use the following information to provide services:

• Names and contact details
• Addresses
• Property data

Lawful bases

Our lawful bases for collecting or using personal information to provide services are:

• Consent
• Contract

Where we get personal information from

• People directly

How long we keep information

Enquiries and completed EPC assessments: Personal data will be kept for a period of 12 months by EPC 1066.

By agreeing to an energy assessment of your property, you are consenting to the processing of data in accordance with our legal obligations under the Energy Performance of Buildings Regulations. This data may be considered personal. All data collected will be processed in accordance with the General Data Protection Regulation and all applicable laws and regulations relating to the processing of personal data and privacy. 

This data may also be processed by Elmhurst as part of their quality surveillance activities. 

As part of the legal basis to process personal data we are required to securely maintain and store assessment data for a period of no less than 15 years following assessment, in accordance with their Elmhurst’s Code of Conduct. 

The Energy Performance of Buildings Regulations requires a copy of all Energy Certificates to be lodged on the appropriate national Register but this does not identify the occupier, nor disclose personal information. Domestic properties: www.epcregister.com Non-Domestic properties and Public Buildings: www.ndepcregister.com

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

23 April 2024